Firenze, Italy
Viale Antonio Gramsci, 65
N/A
+39 552347577
Toilets
It was our first time in the clinic. We went for a regular check up without appointment. On our way there our dog had trouble breathing and it turned into an emergency. They immediately helped us. All doctors spoke English well and they did absolutely everything in their power to save our dog’s life. He remained in a very critical condition and we had to leave him there for the night, in intensive care. Even thought it wasn’t easy to leave our dog, due to their professional and caring work attitude we felt confident to leave our dog in their hands. Now he is healthy and we are very grateful. Thank you
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Took our Yorky at 11 PM on a Saturday evening. The technician did a good job and spoke English just fine. I felt he knew what he was doing and he gave our dog a thorough check up. He prescribed medication which worked after about five days. This is the vet our pet sitter uses. Would definitely go back.
We visited this clinic while traveling through Italy with our dog Gladys, who is of an advanced age and became increasingly decrepit over the course of our trip. We were terrified when one night she took a sudden turn for the worse, so we took her in a taxi around midnight after finding the location online. Doctor Pancrazi did his utmost to communicate with us an was extremely patient with our lack of Italian. He was also impressively warm in his manner and obviously concerned about Gladys, who we worried was at death’s door. To us, he was an absolute hero, doing everything he could for the next three hours to save our pet: a saline drip to hydrate and stabilize her, medicine to allay her diarrhea and pain, blood tests and organ scopes to check out her liver and kidneys, and a parasite test which eventually led to him prescribing an antibiotic that we believe is responsible for her improvement now that we’re back home in Zurich. Dr. Pancrazi went above and beyond—truly surprising for the treatment you’d expect from an after-hours, walk-in veterinary clinic at 3 o’clock in the morning! We’re extremely impressed with and appreciative of his services.
The best vet in Florence! Our dog just had knee surgery and it’s been a very good experience.
Telefono in mattinata al fine di fissare un appuntamento per una mera lettura di microchip (pagata 40,00 euro) finalizzata all’iscrizione in anagrafe canina di Firenze. L’appuntamento mi viene fissato, sulla base della disponibilità, alle ore 12:00. Ore 11:55 mi presento, vengo fatto accomodare in sala d’attesa dove attendiamo invano per oltre un’ora... Alle ore 13:30 riusciamo finalmente ad uscire con il foglio attestante la lettura. A mio avviso, non ritengo sia una condotta sintomatica di professionalità. Avevo letto altre recensioni negative, ma per la prestazione richiesta ho voluto dare fiducia che, sicuramente per le prossime volte, riporrò altrove.
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