Firenze, Italy
Via del Bandino, 29
N/A
+390556815230
We went to check some apartments. After that, we negociated a decrease of 100 for renting a house for a 1 year period. (a normal proposal in any country of the world). The rude answer by mail of the owner was after 4 days telling us that the house was already rented. I guess she was waiting to find a new client that wanted to pay that 100. She could had answered before (we stayed in a hotel in Florence waiting for her answer because we were ready to pay) so we could had started to check for new possibilities for ourselves.
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My husband and I recently rented an apartment in Florence through Tuscan Feeling. It was the first time that we had signed a year-long lease in Italy, and it was a daunting process. The Tuscan Feeling team went out of their way to help us and answer all of our questions about renting in a foreign country, especially considering we can't speak the language. They all speak English very well which made things much easier for us. Our internet didn't work when it was first installed and they were very quick to make sure they got it fixed right away. Their communication is excellent - they were always available to speak with us. Their processes were very professional. We highly recommend Tuscan Feeling.
We are planning on moving to Florence next year and we are so grateful for the help that already Tuscan Feeling is providing to us. We met with them three days on a row this past June and they showed us several properties. Which Real Estate agency would do that not knowing if we are moving for sure? Well, they did and we are looking forward to working with them! Excellent customer service!!!
Contacted for an advice, the owner has been rude and unprofessional, clearly biased by its interest of selling their own properties instead of giving professional advices possibilities available on the market. Highly unrecommended.
Pessimo servizio! Ho parlato con la Sig.ra Erika chiedendo un appuntamento per vedere un immobile, dopo due giorni non avendo avuto nessuna risposta ho dovuto richiamare io e ora dopo una settimana sto ancora aspettando una telefonata o una mail per avere un apountamento. Se per voi questa si chiama serietà....
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