Roma, Italy
Via Teofilo Patini
N/A
+390646863911
26/6/2020 Terribly slow service! The building is far and isolated, out in the middle of nowhere. Rundown facility, they never answer phone calls, officer smoking in the office, unprofessional, no queuing system, disorganized, only 4 counters were open, one officer in counter(no.4) was sleeping on the job. I don’t understand her role? After 2 hours of waiting in the depressing seating area, we were given an appointment...for 2 months later. Bizarre! An incompetent staff gave us unclear instructions. What should be done within a week was unnecessarily dragged into 6 months. Clear example of Italian bureaucracy. At least the police personnel outside was polite.
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Will not deal with you if you come from outside roma . Too slow
A staff who charged for fringerprint with very terrible attitude just because I didn't listen clearly through the window, he said \Lo capisci cazzo\ Is there a rule said he had every right to abuse a girl in this way?
The worst office in Rome, They never answer you the phone and when you go there it seems that they are doing a favor to u
If you are looking for political asylum, then you have to be so so lucky to, atleast enter the office. There is no queue system. Atleast there should be a token system or their should be a quote for each counties. For others service it's good.
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