Palermo, Italy
Piazza Domenico Peranni, 9
N/A
+39 91586351
Wheelchair-accessible entrance
Overall positive experience, we bought tickets online and haven't received them (weren't in the spam folder either). As we were in a hurry, we bought another set of tickets using different email account (Gmail). Those new I ones ended in spam folder. We contacted customer service and after some back and forth we got those extra tickets refunded. In terms of travel buses are, new, clean, air-conditioned, and have sunroof. There seems to be a WiFi onboard but I couldn't connect to it. Tickets are reasonable priced and there is a lot of places you can hop-on the bus in Palermo. Despite sunny Sunday, we arrived at the airport within planned 50 minutes.
like
We had a great experience with this bus company. I think it was around 6 euro from the airport to central Palermo. They always left on time, the bus was in good condition with a/c and our bags were safe. Driving was good and overall good experience. You can purchase tickets in-person at the bus stops or online through their website.
We bought tickets online. When we arrived the driver didn't let us in, asked for an invoice and didn't accept email confirmation. After a while he asked for extra payment. Terrible service, never ever!
Went from the airport (PMO) to the city central of Palermo and back. Had no problems.
I put my luggage in the bus hold at the airport and when I stopped at the central station my luggage was missing. The company told me that it is not their problem. No help, no insurance, no compassion. Customers are in charge of their own luggages, period. They did not do anything. In addition, people you reach with their phone number speaks Italian only. No english neither French speaking help... One piece of advice: take the train and your luggage with you.
Deli
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