Lucca, Italy
Via Fillungo, 178
$$
+390583952012
N/A
Very tasty, full of flavour ice-creams at reasonable prices
like
We purposely looked for this gelateria as we remembered it from last year. The skill of the server was obvious and the care she put into our ice creams was clear. We had melted chocolate, inside the cone and some lovely different gelato flavours - topped off with a wafer dipped in chocolate and drizzled across the top of the gelato. The best we have been to this trip. Recommended.
This used to be a great ice cream place, but now something strange is going on. Try this: Go in, look at the price list and order a small cone (2.50E), then see what they charge you (3E). Hmm....Very shady price changing without explanation. It didn't use to be like this - you paid what was on the price list. If you have to nickel and dime people and can't stand on the strength of your product alone, you don't deserve me as a customer. I feel bad for the tourists who don't know any better and don't speak enough Italian to argue for the correct pricing. Based on my research, this little bait and switch is a violation of the Italian Consumer Code. (I'm not a lawyer, just an educated consumer). If the locals stop coming, it will be a cold lonely future for Crema Matta. There are too many other ice cream places in Lucca for me to put up with this shady price manipulation. Response to the owner's reply: Thank you for your prompt response. I would be willing to give you the benefit of the doubt, but this has occurred repeatedly and to multiple people. Further, my reviews may be in English, but I speak Italian at a C level, and there is nothing wrong with my pronunciation. I recommend you talk to your employees to find out what is really going on.
Fantastic gelato! I had the milk chocolate and the marscapone fig gelato. I definitely recommend trying the marscapone, it was one of the best that I've had. They will give you chocolate in the cone or on your gelato. The service was great and they offered tastes of the flavors without us even asking. Definitely recommend.
One of the best Ice Cream shops I have ever been to!! Whenever I'm in Lucca, I always make sure to come here! I especially love that you can have liquid chocolate in the bottom of your cone and on top of the ice cream :D
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