Lucca, Italy
Viale Giovanni Pacini, 115
N/A
+39 583492604
I rarely write online reviews, only for extremes of good or bad products or customer service. I am pleased to say that the team at Essegi define what good customer service is. I initially engaged a small number of local estate agents in my search for a Lucca property. It quickly became apparent that the team at Essegi were able understood my requirements, select suitable properties, and provide constructive advice and guidance on the various pro's and cons of the properties viewed. Having selected a property, they worked with my legal team to help ensure the buying process went as smoothly as possible. Not easy given the Covid impact in 2020. On completion of the purchase, they again excelled, helping to organise the various utilities, contract change overs etc etc, and even scheduled the installation of wifi. My Italian language skills are basic at best - however improving quickly :) so having the help, support and guidance from the Essegi team was invaluable. I dealt with Francesca, Federico, and Isabel all of whom were fantastic, however a special note of thanks to Isabel - you are a star! I have no reservation in recommending this company, particularly to non Italian speakers. A big thank you! regards Stephen
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I can not say enough good things about Essegi. We contacted them out of the blue and got a very quick reply. They were able to accommodate our tight schedule for apartment viewings and they quickly understood what we were looking for-so we didn’t waste any time looking at properties that were a poor fit. We ultimately purchased one of the properties and Essegi was tremendously helpful through the negotiations and final sale and with patiently explaining things to us (non-Italians) along the way. But what I’m most impressed by is how much they helped us with the transition after we purchased the property. As a foreigner and as an English speaker this was an incredible help. We worked with Francesca, Federico, and Isabel, all of whom were wonderful. But a particular thanks to Isabel, who is truly delightful, and who has gone out of her way to really help us. I’m so grateful that we chose Essegi as our Realty Agents.
My partner Bill Dodge and I want to give the Essegi folks a huge \Thank You\ for the great service we received from the staff during our recent property sale. We decided to downsize from our large villa just outside Lucca town, and relocate to a smaller place here in our village. With the help of our own engineer and the Essegi staff, everything went smoothly and with professionalism. The stories you hear about the pitfalls of buying and selling real estate here in Italy don't exist when you have folks like Essegi step in...it was a pleasure working with them, and we recommend them completely.
My wife and I cooperated with Essegi team over a long period in years 2015-2017 as we were looking for \the right place for us\ to spend the major part of our time. We were very happy with the service and - the patience - the whole team had with us, to help us fidn our dream house. We recommend the Essegi team under the lead of Francesca and Guiliano Satti to anyone who has a dream to find a residence in the Lucca area , they will take care of you and make your dreams come through !
Dopo due anni di ricerca presso altre agenzie ci siamo imbattuti in Essegi Immobiliare; fin da subito abbiamo avuto un'ottima impressione sulla professionalità del personale e sulla qualità degli immobili proposti; in questo percorso siamo stati seguiti da Margherita che con la sua esperienza, competenza e disponibilità è stata in grado di proporci sempre immobili pertinenti alle nostre richieste nonostante che le nostre esigenze fossero cambiate nel tempo... Margherita è stata presente dalla ricerca dell'immobile all'atto d'acquisto, mostrandosi sempre disponibile a qualsiasi chiarimento e richiesta, grazie a lei siamo riusciti a trovare la casa nei nostri sogni. Grazie mille Mario e Francesca
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