Casale sul Sile, Italy
SP67
N/A
+39 422670677
Wheelchair-accessible entrance
NO INSURANCE ON THEIR BOATS! OUR BOAT GOT ARRESTED BY POLICE!! We expected to have a calm and pleasant week on a boat. Unfortunately, it turned out to be a nightmare. On the second day, the boat we got withheld by coastal police, who arrested our boat due to lack of insurance. It is important to notice that we even paid for an extra insurance policy to ensure that everything was okay. But apparently, Le Boat is the most unprofessional and lousy company I have ever encountered. We called Le Boat many times to try to solve the issue, but they were reluctant to help and did not act on this highly critical issue. Since we were not allowed to stay at the boat from the police authority, we were stranded in the middle of nowhere having our original plans disrupted due to unacceptable service of Le Boat. To make it even worse we have been in contact with Le Boat and they are still treating us poorly, offering no compensation at all for their mistake and our disrupted vacation. \u2028It is mind-boggling that a company can exist treating customers who have paid a lot of money for rental and insurance. I don’t understand why we as paying customers should be punished for Le Boat not having basic formalities (insurance) in place? \u2028We are shocked and we strongly advise others NOT to choose Le Boat!! We basically just paid for getting our vacation disrupted by police due to lack of insurance from Le Boat’s side. Where Le Boat offered no compensation or help.
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Excellent all round. Only negatives were could hace appreciated a bit more warning about restricted waterways ...eg Murano but managed to get a unique view...and a few more moorings en route would be brilliant. The staff and facilities are superb.
La vacanza in houseboat su fiume è meravigliosa.. Si è a contatto con la natura e si possono ammirare paesaggi e panorami da un altro punto di vista... Lo staff è molto cordiale e cortese... Il top!!!!!
Sehr freundliches Personal schöne Marina jederzeit gerne wieder...
Sehr freundlich und hilfsbereit, gute Deutschkenntnisse
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