Firenze, Italy
Via Santa Caterina D'Alessandria, 7
N/A
+39 55472412
Hotel Rapallo was our home for two nights during our Europe honeymoon trip this February 2018. We had a very good experience in this hotel, even got a surprise champagne courtesy of the staff. Breakfast and tea time snacks are very good options, be sure not to miss. Service was super helpful and cordial all the way. Although it is a bit far from main attractions, it is still very walkable, so no worries on that. The room is very spacious, definitely much more than other options we had during our trip. I would recommend it.
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Florence is an amazing city and the staff at Hotel Rapallo made our stay there a truly unforgettable experience. Warm, genuine, friendly and willing to go the extra mile. The room and premises pristine, cozy and welcoming and the decor elegant and tasteful. Valet parking an invaluable service and much appreciated and breakfast in the morning couldn’t be faulted. Access to the city center is a short walk away so, thank you to the staff at Hotel Rapallo, we will stay again!
The hotel was clean and the staffs were friendly! The breakfast was not good, Macedonia and Chocolate cake were left over. They charged our credit card twice and when my wife called them the manager was really rude and didn't accept their fault for which we made a lot of phone calls to our bank and we hope it will be resolved! The manager instead of helping us to resolve the problem was shouting on the phone because my wife left a respectful negative comment about their breakfast! Next time I would pay a few euros more just to avoid this kind of person...
An oasis of charm in Florence. Besides its nice decor and comfortable rooms what I love about this place is the incredible quality of service the staff provides under the direction of Mr Lorenzo, a true gentleman indeed. There is not a single detail that I dont like about this place. The breakfast is excellent. Location is top premium. I would never switch to another hotel when in Florence. Until next time. Thanks Hotel Rapallo!
I’ve booked only 1 room for my family member’s stay and the hotel really give us the feeling of being taking care of; The complimentary afternoon tea is also amazing! The room was clean and warm, with everything u needed to stay comfy The hotel staff is super welcoming and friendly unlike some of the hotel staff attitudes in Florence.(e.g: 5 stars hotel Sina Villa Medici Florence staffs are extremely rude; stayed there for 7 days, absolutely unworthy.)
Hotel staff was super friendly and helpful, and always greeted us by name when coming in and out of the hotel the minute we got to the hotel and checked in, the front desk immediately gave us a map and marked off all the "must sees" in Florence. The hotel was very clean and had a great selection of toiletries, from a sewing kit, to nail files, to extra toothbrushes and toothpaste. Addition to an amazing breakfast they had a tea time every day from 4pm-6pm with complimentary tea, cookies, and small sandwiches.
Good staff and great breakfast ! Nice rooms !
The room was nice, the service was impeccable, and the location in regards to main sites was decent.
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