San Casciano dei bagni, Italy
Località Terme, 1
N/A
+39 57857241
The Fonteverde resort is located a short distance from the village of San Casciano dei Bagni, immersed in a typical Tuscan landscape. Despite being a 5-star luxury hotel, the structure does not appear to be such. The structure is dated and must be absolutely renovated in the common areas and in the rooms where the signs of aging are most noticeable. In any case, the service is perfect, the staff very helpful and kind. The swimming pool area is very nice and well maintained but here too everything needs to be modernized. The major defect of the Fonteverde is the restaurant that offers a sparse and poor menu, the few dishes available are absolutely not up to the level of Tuscan and Italian cuisine, the cost of a dinner is very high and the value for money insufficient. The bar service is of a good standard with well prepared and professionally served cocktails. The breakfast, due to the limitations imposed by the covid, is offered at the table and in the most crowded moments the service is slow and chaotic despite the staff working at their best to satisfy the guests. The equipment of the rooms is excellent, bathrobe and slippers for the pool are available as well as a beach bag to allow guests to bring towels, books, etc. to the pool. Another unacceptable defect is the very noisy air conditioning that has to be turned off during the night. Ample parking available and free. The hotel has a spa with massages and beauty and health treatments. In this hotel, the greatest value is the staff, starting from the manager to the lifeguards, all very kind and helpful with guests. Upon arrival we received a bottle of wine and upon departure we were honored with quality and branded beauty products. Overall a pleasant stay.
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Bought a pool ticket which literally means you have one pool to bath...only termal pool, no any other attraction or pool. Middle of summer there were about 10-15 guests, majority from the hotel. On the other hand it is clean and tidy, all well organized.
Fabulous resort with unique view, relaxing outdoor baths and very nice rooms. Bed was particularly comfortable. The food was also a highlight with great choices on the menu and varied breakfast buffet. Professional staff. Impeccable.
We arrived at the hotel on the day of their post COVID reopening for a 3 days experience . 3 comments: 1-Amazing team with special customer care and genuine willingness to care. Special kudos to the F&B teams . Food is fab wether culinary or diet . 2-Thermal pools and spa treatments are unique. Jet massages with Dipu are a must though you need to book them well in advance. 3- Accommodation renovation is long overdue , hence only 4 star rating. A huge opportunity . We will definitely be back though :))
Understandably, back in the days kings and Queens would travel for days, even weeks to get to somewhere nice with water and recreational activities. I'm pretty thankful now it's for everyone. Nice place
Great spa resort in San Casciano di Bagni. Thermal pools, one restaurant and one bar. Room was decent size and we had a lovely terrace overlooking the landscape.
One of the best experience a tourist can enjoy in Italy, and not only. located in one of the most beautiful regions in this wonderful country, Fonteverde offers an incredible landscape view of the green valley to the front, and it's breathtaking. the hotel facility is classy and charming, rooms and suites are really elegant and all the services are top notch. several pools with hot termal water, jym, massages and treats, sport activities... you name it, they have. food and wine are incredible, the service is very accurate and professional and staff speaks several languages. even though the prices are not for everyone (top quality has a price) this is one of the places i recommend the most, around the entire world.
Loved the experience...very friendly and helpful staff
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