Palestrina, Italy
Via Prenestina Nuova, 307
N/A
+39 69531751
My family and I had the best experience and care throughout the entire process of shipping our 2 Golden Retrievers dogs, and 2 cats, from Venice, Italy to San Francisco, California, USA. Federica (our pet travel specialist) was AMAZING from the begin to the end. Within 24 hours of reaching out to Bliss for a quote received prompt service and very professional communication that was clear and concise. Federica, was extremely prompt with all emails, and gave us the highest level of service. At the airport: Benedetta and her team at Venice Marco Polo Airport were also extremely fantastic. What we enjoyed most was the fact they allowed us to leave our 2, Giant 700 dog crates at their office a few days prior to departure, to make the day of travel much easier and relaxed. When we arrived the day of departure, Benedetta and the team had everything ready and prepared. The dog crates were assembled with the proper documents attached, they handled customs and security. We were allowed to stay with the pets at their office until it was time to go. We also paid for a separate service through the airline (Lufthansa) called Premium Service/Live TD, and they updated us and Bliss on our pets journey and provided pictures! Overall, We have recommended Bliss to everyone that we know whom will be shipping their pets leaving Italy.
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I’m beyond thankful to Bliss and their amazing staff! They took such great care of our dog during her second overseas trip, I just can't express my gratitude enough to them. My husband and I have worked with Bliss before on our dog’s first trip, from Dallas to Milan. Bliss was subcontracted by the company we hired in the US to overlook our dog’s arrival in Italy. Everything went really well on both ends and we decided to work with them again this time because we wanted a company that was local to us at the moment. We hired Bliss to overlook our dog’s trip moving back to the US from Italy. Federica took really good care of us, she arranged all the paperwork, the flight, the crate, etc. The only thing I was left with was to get my dog’s health certificate from the vet and to take her to the airport. I know this part may vary from airport to airport, but the staff at MXP cargo was very nice and considerate, so I was able to stay with my dog there (at cargo) during the whole process until it was time for her to pass security to take off. Our dog arrived safe and sound in Dallas, ready to get off the crate and go play! Highly recommended!
We recently moved our dog back home from Milan, Italy. We were very well taken care of by Federica, our pet travel specialist. It was all during the COVID19 lockdown, Federica and the rest of the team kept us up to date as we all waited for flights to become available. Our dog had to be driven to Frankfurt, our driver sent us constant updates at each of their stops along the drive and it looked like our dog was enjoying the ride. Then once she arrived at the airport we received updates of her status when she was checked in, when the flight departed, and I was ready to pick her up once she landed in Dallas, TX. Grateful that our sweet girl was in great hands!
Bliss oversaw the shipment of my 13 year old cat from Rome Italy to Tallahassee Florida. We were able to track her position, and she arrived healthy and safe. They arranged pick up, flights, and drove her from Orlando to Tallahassee to the drop office address. Very grateful for this excellent service. Highly recommend.
Deli
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