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Avis Autonoleggio

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Trapani, Italy

avisautonoleggio.it
Car rental agency· Van rental agency

Avis Autonoleggio Reviews | Rating 3.2 out of 5 stars (8 reviews)

Avis Autonoleggio is located in Trapani, Italy on Via Avvocato Giuseppe Palmeri, 3. Avis Autonoleggio is rated 3.2 out of 5 in the category car rental agency in Italy.

Address

Via Avvocato Giuseppe Palmeri, 3

Phone

+39 923872848

Accessibility

Wheelchair-accessible entrance

Open hours

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Niccolò Longoni

Appalling experience. Car was rented through rentalcars. Less than 24hours before we were going to get it, we receive a phone call from the manager mentioning that due to some car accident, our vehicle was not available and they had none left. Aside of the disservice, they were NOT going to communicate any of this to rentalcars, leaving us in a awkward situation where we had no car nor a written proof of what they were saying. We had to reach out to rentalcars and get support from them, and they managed to help us out. I wonder why Avis refused to follow procedures with rentalcars by communicating them the situation and helping us rather than bouncing us back. Honestly unprofessional.

K

Kalle Heiska

It’s not worth anyone’s time to use their services. They don’t respect their own opening hours and they weren’t there in when we were supposed to pick up and not even when we were leaving the car.

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フジワラカスミ

I rented a car at 09:30 only for a day. Since the office will be closed at 13:00 and closed all day on Sunday, the person in charge told me to leave the car key and the paper at the nearby cafe which closes at 20:00. I returned the car and gave the key to a woman working for the cafe around 19:40. To my surprise, he charged for the delay ! I called him and complained so he gave me tel number of customer service which is busy all the time. Is Avis or he a swindler ?

A

Alessandro Leo

The best in town

D

Daniel Scerri

Very slow and un organized. Rosanna made an Italian client go before us while they came by the window after we did. Waited to be assisted for 20 minutes and then she assisted them first even though they arrived about 5 minutes after we did. We booked an Audi A3 and were given an Audi A1 which was not enough for us 4 people and luggages. We still managed some how but it's obviously not fair that we had to be stuffed in like chickens. Would rather use other companies next time.

A

Amator w kuchni

Ok Staff & short procedure of rental. No problem at the end when I returned car

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walter blackice

Top rent a car

A

Antonio Pantelleria

Personale gentile e preparato. 0 tempi di attesa macchina in perfette condizioni

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