Caselle Torinese, Italy
Aeroporto Caselle, 10072
$$
+390119961154
N/A
Appalling service, very rude and food was average
like
Completely ridiculous queuing system. If you do manage to work it out (we did eventually by paying in the shop opposite??!) and manage to get something the food isnt too bad but do not expect service with a smile
Very rude staff, queuing system is not understandable, food is luke warm at best and managed to get my order wrong... To sum up: I do not recommend this place, there are other places in this airport that are way better!
This place is a complete no go! The staff very rude shouting in Italian! Slamming plates down and making regular rude comments. Not what you expect from an over priced service, avoid this place if you have the chance. The members of staff need to rethink about their actions. Very disappointed and not what I wanted to finish of my lovely holiday in Italy like. AVOID
The worst queuing system I've seen. Overly complicated and confusing. Food/drink gets cold by the time you collect it all. Staff appear to also be confused. The whole thing is incredibly inefficient and a poor customer experience.
Agree with all the comments. Queue up to order at a till, (ordered a croissant and a coffee) then went to another counter for the croissant, then went and queued at another counter for the coffee. There's 30mins of my life I won't get back! The croissant was very nice however the coffee was Luke warm.
Very rude staff. Table service is 15% more expensive than if you pay at counter and you still get the worst service - cold food, inconsistent drinks, and possible the most aggressive waiter I’ve ever experienced. The waiter shouted and waved us away each time we spoke to him and he was far ruder to other customers. A young woman sat down with a coffee purchased from the counter in the table service area and even though it was empty, the waiter shouted at her from across the restaurant to tell her to move. Very embarrassing for everyone. When we complained at our bad service at the end, the waiter couldn’t care - he just shook his head and raised his voice. An Italian customer overheard everything and offered to speak to him in Italian for us. Avoid here at all costs.
I would certainly give zero stars if I could. I was amazed with how rude the staff were. The bald barrista in particular. He throw an apoplectic tirade of insults at me and then decided to serve me last. And once finally served I had my coffee thrown onto the counter. SAY NO TO THIS PLACE!
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