Torre Annunziata, Italy
Via Piombiera, 123
N/A
+390818628297
I've rented a car at AutoOne this summer. After picking up the vehicle it appeared the windscreen washer fluid tank was empty. A few kilometres later a warning on the dashboard that the left front tire had low pressure. The obviously did not precheck the vehicle. Went back and these problems were solved. After switching on the light in a tunnel a warning appeared that the license plate lighting did not work. These were only the small - annoying - problems. Biggest problem was that the car did not want to start during the afternoon of the 2nd day (warning: anti-theft system). A technician was sent to the campsite and almost immediately opened the upholstery and checked the cables underneath. I could clearly see that there has been a problem before. They obviously gave me a problem car for rent. A 2nd technician also tried for 2 hours and could not repair the problem. Since it was almost end of the day they told me that I would get a replacement car during the next day (not immediately). I contacted AutoOne and told them that we did not need a car any more for the 3rd day. We had to change our plans since we could not use the car during the afternoon and evening of the 2nd day. Although I was only able to use the car for a day and a few hours, AutoOne gave me a crappie car with problems which caused a lot of inconvenience, they charged me for two full days. I've protested, but no response. Absolutely not customer friendly!
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I rented a scooter for one week. Personal picked me up at my hotel and when I returned the scooter they drove me back to my staying. Great service, the scooter was top notch and a special thanks to Anna at autoone!! Perfect and professional service. I will recomend you to all I know !! Kind regards Erik
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Located just 5min off the Castellammare Di Stabia (Naples) exit from Naples highway towards Sorrento, the showroom AutOne Group has the best choices of car renting or buying! I’m used to rent car from them since years by now and they never disappoint: very fair prices and the most professional and friendly service by the whole crew! Special thanks to Toni and Hanen who always take care of my rental car and make my holidays amazing and not that expensive, I would love to highly recommend them!
Good service.
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